Products are typically dispatched within 7-15 days of order confirmation depending on your destination and services related to the product shall be provided after the delivery of the product. Once the product is dispatched for delivery we will notify you of the sam

The best way to check your order status is to sign-up at info@luxurycraft.co.in and go to the order tracking page: https://www._____ 

We try our best to deliver your Product before you can even think ‘Where is it now?’ i.e. well within 10 days of your order (or 10 days of the promised shipment date in the case of pre-orders). In a few cases however, we take closer to our promised 12 – 15 days for delivery. In such cases, we proactively call / email the customer to inform them of the status of their product and where it is in transit. In the rare case when you have not received any communication from us for 10 days after order (or 10 days after promised shipment date in the case of pre-orders) do give us a call at our customer care number or email us at info@luxurycraft.co.in 

Refunds shall be made through the original payment mode. We shall process the refund within 7-10 business days from the date of receipt of material at our end. 

If ceipthe product you receive has a genuine quality or manufaUnfortunately, we will not be able to consider any emails or images sent after 48 hrs of the delivery.If there is a genuine defect in the product, we’d be happy to exchange your product with a replacement or a different product of the same value or refund your order amount within 7-10 working days after the product is picked up from the given cturing defect or damage.